A1 | Beginner At the A1 CEFR level, a language learner can: Understand and use very basic expressions to satisfy concrete needs. Introduce themselves and ask others questions about personal details. Interact simply as long as the other person speaks slowly and clearly.A2 | ElementaryAt the A2 CEFR level, a language learner can: Understand frequently used expressions in most intermediate areas such as shopping, family, employment, etc. Complete tasks that are routine and involve a direct exchange of information. Describe matters of immediate need in simple terms.
You will also likely need to be a good listener. Employers want employees who can not only communicate their own ideas but who also listen empathetically to others. Listening is a particularly important skill in customer service jobs.
B1 | IntermediateAt the B1 CEFR level, a language learner can: Understand points regarding family, work, school or leisure-related topics. Deal with most travel situations in areas where the language is spoken. Create simple texts on topics of personal interest. Describe experiences, events, dreams, and ambitions, as well as opinions or plans in brief.B2 | Upper-IntermediateAt the B2 CEFR level, a language learner can: Understand the main ideas of a complex text such as a technical piece related to their field. Spontaneously interact without too much strain for either the learner or the native speaker. Produce a detailed text on a wide range of subjects.
C1 | Advanced At the C1 CEFR level, a language learner can: Understand a wide range of longer and more demanding texts or conversations. Express ideas without too much searching. Effectively use the language for social, academic or professional situations. Create well-structured and detailed texts on complex topics.C2 | ProficiencyAt the C2 CEFR level, a language learner can: Understand almost everything read or heard with ease. Summarise information from a variety of sources into a coherent presentation. Express themselves using precise meaning in complex scenarios.
Creative thinking mandates thinking outside the box. Often, creativity involves lateral thinking, which is the ability to perceive patterns that are not obvious. It might mean devising new ways to carry out tasks, solve problems, and meet challenges. It means bringing a fresh, and sometimes unorthodox, perspective to your work. This way of thinking can help departments and organisations be more productive.
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